Return and Refund Policy
Effective Date: 01 December, 2025
At Wonder Gadgets, we want you to be fully satisfied with your purchase. Please read our Return & Refund Policy carefully to understand how returns and refunds are handled.
1. Return Timeframe
- Returns are accepted only within 24 hours of delivery.
- Requests after this period cannot be accommodated.
2. Eligible Items for Return
- Only products that are damaged during transit are eligible for return.
- Items must be in their original packaging and unused.
3. How to Claim a Return
- Record an unboxing video showing the product condition and packaging.
- Contact us via WhatsApp at 9415909293 to initiate the return process.
- Provide your order ID and unboxing video for verification.
4. Refund Method
- Refunds are processed via online transfer, such as UPI or bank transfer.
- Refunds are not issued in cash or store credit.
5. Return Shipping Charges
- We cover all shipping costs for returned items that are eligible.
6. Replacement Option
- Customers may choose a replacement product instead of a refund, if preferred.
7. Damaged/Defective Items
- Only items damaged during transit are eligible for return or replacement.
- Ensure you record an unboxing video to claim the return.
8. Refund Processing Time
- Refunds are processed within 5–7 business days after inspection and approval of the returned item.
9. Exchanges
- We do not offer direct exchanges. Only refunds or replacements are available.
10. Required Proof
- To process any return or refund, you must provide:
- Order ID
- Unboxing video clearly showing product condition and damage
11. Contact Information
For any questions regarding returns or refunds:
WhatsApp / Phone: 9415909293
Email: Puneet.wondergadgets@gmail.com
